HowFarApp Privacy Policy (HowFarApp Tins Wey Dem Dey Keep Secret)
Last Updated: September 5, 2025
For HowFarApp, we value your privacy (the way dem dey keep your personal tin secret) well well. We promise say we go protect your personal data (guard all your information, like name, number, and picture) as the Nigeria Data Protection Act (NDPA) 2023 talk.
This Privacy Policy na to explain how we dey collect, use, keep, share, and protect all your personal tins when you use our app and website. The app na where you fit connect with friends and family: e get timeline, message, groups, events, live streaming, free voice and video calls. You fit even buy cheap airtime, data, and pay light bill, plus e give you chance to sell tins and make money.
1. Scope and Application (Who E Concern)
This policy na for all the people wey dey use HowFarApp (website, app, and USSD). E cover your personal data (any information wey fit show say na you, like your face or your account number) and sensitive personal data (like your BVN, finger print, or money tins) as the NDPA talk.
2. Data We Collect (Tins We Dey Collect From You)
We dey collect this information to make our service sweet and work well:
Identity and Contact Data: Your name, phone number, email, BVN/NIN (if you wan pay bills), and your profile details (like your username and photo) wey you put when you register.
Usage Data: How you dey interact with the app (which posts you look, message you send, group you join, how long you call, etc.).
Financial Data: Your payment details (bank account or card details for bill payments or when you make money).
Technical Data: Your phone IP address, type of phone/computer, location (if you allow us), and how you dey use the app.
Sensitive Data: Fingerprint (if you use am to verify) or money tins, we go take your explicit consent (you must gree clear clear) before we use am.
User-Generated Content: Wetin you post, comment, message, or the market tins you dey sell.
We go collect your data when you:
Register or update your profile.
Use the social features (like message or live streaming).
Pay bills or make money through sales or affiliate.
Check ads or partners (like MTN/Airtel).
3. How We Use Your Data (How We Dey Use Your Tins)
We go use your data only as the NDPA talk, maybe because you gree, for contract, because law say we must, or for important reason:
Service Delivery: To make you fit see timelines, message people, join groups, events, stream live, call free, and pay bills.
Personalization: To arrange better content, ads, or discounts for you based on how you use the app or where you dey.
Earnings and Sales: To help you collect money when you sell or earn, and pay you the money.
Security: To protect against fraud (wayo), people wey wan enter your account without permission, or other bad tins. We dey use strong encryption for this.
Compliance: To obey the rules from NDPA, CBN (bank rules), and NCC (communication rules).
Analytics: To use data wey no get your name to make the service better.
4. Data Subject Rights (Your Rights to Your Tins)
The NDPA give you power over your data. You get the right to:
Know: We go always tell you when we collect your data through this policy and inside the app.
Access: Ask for a copy of your information (like your profile, how you pay) for free, but we must confirm say na you.
Rectification (Correct): Change information wey no correct for your settings or tell support to change am.
Erasure ("Right to be Forgotten"): Ask us to delete your data, except if law say we must keep am.
Restrict Processing: Tell us to limit how we use your data for some cases.
Object: Talk say you no want make we use your data for marketing or other things, except if public interest pass am.
Data Portability: Ask for your data in a format you fit carry go another service.
Against Automated Decision-Making: Talk say you no want computer make decision about you (like which ad to show you) unless you gree.
If you wan use any of this rights, message our Data Protection Officer (DPO) at dpo@howfarapp.ng or use in-app support. We go reply you within 30 days. You fit remove your consent (your agreement) as easy as you give am.
5. Data Sharing and Cross-Border Transfers (Sharing Your Tins and Sending Am Outside Nigeria)
We go share your data only when e necessary and with good protection:
Service Providers: With trusted partners wey dey help us process payment, calls/streaming, and hosting, and dem go follow the NDPA rules.
Telco Partners: With MTN/Airtel/Glo/T2 for data or bill payments, we go only share the least information needed.
Affiliates/Marketplace: With other users or brands for you to make money or sell, but only with your consent (agreement).
Legal Obligations: With authorities (like NDPC, CBN) if law say we must, or for investigations (like wayo or national security).
If we send your data outside Nigeria (like to servers), we go make sure say the country get good protection, and we go use strong security like encryption (AES-256).
6. Data Security (How We Dey Keep Your Tins Safe)
We don put strong technical and security measures in place:
Encryption: Strong password to hide your data when e dey for our database and when e dey travel (like when you dey chat or call). End-to-end encryption (E2E) for chats and calls, meaning only you and the person you dey talk to fit see am.
Access Control: Only people wey get job to do with your data fit see am, and dem go use MFA (two ways to confirm identity) to log in.
Network Security: To protect against hackers and bad attacks.
Audits: We dey check our system every year to make sure we still dey follow the rules.
We get duty to protect your data from loss, misuse, or unauthorized access.
7. Data Retention (How Long We Dey Keep Your Tins)
We go keep your data only as long as we need am:
Active Users: Profile and usage data go dey as long as your account dey active.
Transactions: Money transactions we go keep am for 7 years as CBN talk.
Inactive Accounts: We go delete am after 12 months if you no use am, unless law say we must keep am.
Deleted Data: We go clean am comot within 30 days when you ask, except for legal reason.
8. Personal Data Breaches (When Thief Carry Your Tins)
If any bad tin happen and your data get wahala, we go:
Tell the Nigeria Data Protection Commission (NDPC) within 72 hours if e fit cause big problem for you.
Tell you sharp sharp if the problem serious, and we go talk am clear.
9. Cookies and Tracking (Small Tins We Dey Use to Track You)
We dey use cookies and similar technologies to make your experience fine:
Essential Cookies: For log in, keeping your session, and bill payments.
Analytics Cookies: To track how you use the app (anonymized data).
Advertising Cookies: For personalized ads (only if you gree).
You fit manage your cookie preferences in your settings.
10. Children’s Privacy (Pikin Tins Wey Dem Dey Keep Secret)
We no dey knowingly collect data from children wey dey under 16 years without their parent or guardian consent (agreement).
11. Third-Party Links
"Our platform fit get links wey go carry you to other websites wey no be us (like Paystack, MTN, and so on). We no go answer for how dem dey handle your private info. Abeg, check their rules well-well before you put your data for there."
12. Compliance and Oversight
"We don choose one person, dem call am Data Protection Officer (DPO), wey go dey check if we dey follow the NDPA law. If you get any question, call am or message am here: support@howfarapp.ng We dey check ourself every year to make sure we no miss road. Also, we dey register as one big-big company wey dey hold people's data (DCPMI) with the NDPC before March 31 every year."
13. Changes to This Policy (When We Go Change This Policy)
We fit update this policy if law change or our service change. We go notify you by email or app alert at least 7 days before the change start to work. If you continue to use the app after the update, e mean say you gree (you accept) the new policy.
14. Contact Us (Reach Out To Us)
If you get any question or complaint, contact:
Data Protection Officer
Email: support@howfarapp.ng
You fit also complain to the Nigeria Data Protection Commission (NDPC) for contact@ndpc.gov.ng or through ndpc.gov.ng.
